Why volunteering matters for the creative industries

When people think about a charity, it is not often they think about arts institutions and theatres, many of which, are charities themselves.

As Wales’ national arts centre, our vision as a charity is to inspire our nation and impress the world by creating inspirational and life changing experiences that broaden horizons. In the coming years the Centre will seek to:

  •         Raise the aspiration of every young person in Wales.
  •         Be accessible to everyone.
  •         Be celebrated as one the leading performing arts centres in the world.
  •         Create innovative work that showcases Wales to the world.

Every penny spent at the Centre, helps us to deliver outstanding community engagement and creative learning work to enhance the lives and futures of many people.  

In order to continue developing opportunities, as well as presenting and producing great shows, we need a great deal of support.  

Our new volunteer scheme is a fantastic opportunity for us to benefit from additional help to deliver various projects and expand the reach of our work, while also giving something back.  

As with many other organisations, we value the dedication of these people who are investing their time and supporting our cause.  

Our volunteer ushers support our staff in helping us to keep the public happy and safe, and contribute immeasurably to the overall visitor experience.  

We’ve welcomed over 16.5million visitors since 2004, so an extra pair of hands certainly goes a long way.  

Volunteering time to an arts venue can be extremely rewarding for people of all ages and backgrounds.  Not only do individuals benefit from furthering their interest in theatre, gaining experience in a competitive industry, meeting new people and becoming part of a supportive team, volunteers are also privy to an inside view of the Centre and some of the greatest entertainment on the stage.  

Joining our volunteer programme and taking responsibility for welcoming our daily visitors will see you become part of the vibrant patchwork that makes the Centre a diverse and culturally educational place to be.  

Many arts organisations operate successful volunteer schemes which serve to enhance the service offering and provide opportunities to increase access to art, culture and creativity in an innovative and rewarding way.  

Check out the other arts institutions below that operate a strong volunteering scheme.  As you can see, we’re in great company…

Birmingham Hippodrome

At the Birmingham Hippodrome, volunteers form an essential part of the team. With people facing, customer service opportunities in Visitor Services, and outdoor events positions organised by the Creative Programmes team for Hippodrome CREATIVE, the venue provides plenty of exciting experience for volunteers.

The Lowry

Volunteering at The Lowry has been part of the venue’s front of house operation since 2000, providing one of the largest volunteer programmes. Volunteers, also known as VIPs, provide customer service to theatre patrons, act as ushers and fire marshals and assist in other duties such as selling merchandise. Volunteers are also ambassadors for the theatre, actively promoting other efforts of the organisation, such as learning and engagement work.

Oxford Playhouse

The Oxford Playhouse has established a strong and beloved volunteering scheme, where it recruits volunteers to act as ushers for the venue, many of whom have now been with the organisation for many years.

Shakespeare Globe

As with many other theatres, volunteers at the Shakespeare Globe perform vital duties to the public in their roles as stewards. In fact, all of the stewards at the Globe are volunteers. Volunteers at the Shakespeare Globe have donated over 60,000 hours of time across theatrical and educational events, embracing the opportunity to get closer to the work of The Bard.

Sherman Theatre

The Sherman Theatre has been running a successful volunteer scheme since 2015, with over 100 dedicated individuals giving their time to the venue.

Key responsibilities include acting as ushers and delivering high standards of customer service to Sherman patrons.

In return, volunteers become part of a thriving arts community, and the Sherman provides volunteers with a great benefits package including discounts, refreshments and invitations to special events such as Press Nights.

For more information about volunteering with us, and how to get involved, please click here.